Privacy Policy
Last Updated: March 15, 2025At meshondatalinex, we take your privacy seriously. This document explains how we collect, use, and protect your personal information when you interact with our educational platform. We operate in Vietnam and comply with applicable Vietnamese data protection regulations while maintaining international privacy standards.
Information We Collect
When you use our options trading education platform, we gather different types of information. Some you provide directly, while other data comes from how you interact with our site.
Personal Information You Provide
This includes details you share when registering for courses, contacting us, or setting up an account:
- Name and contact details (email address, phone number)
- Location information for course availability
- Educational background and experience level
- Payment information processed through secure third-party providers
- Course preferences and learning goals
Automatically Collected Data
Our systems automatically log certain technical information when you visit meshondatalinex.com:
- IP address and approximate geographic location
- Browser type and device information
- Pages visited and time spent on our platform
- Referring websites and search terms used
- Course progress and learning activity
How We Use Your Information
We don't sell your data to third parties. The information we collect serves specific purposes related to providing and improving our educational services.
| Purpose | Data Used |
|---|---|
| Course delivery and access | Account details, learning progress |
| Communication about courses | Email, name, course enrollment |
| Payment processing | Billing information (handled by processors) |
| Platform improvement | Usage patterns, feedback |
| Legal compliance | All collected data as required |
We analyze learning patterns to understand which teaching methods work best. This helps us refine course content and create better educational experiences. Sometimes we send emails about new courses or updates, but you can opt out anytime.
Data Storage and Security
Your information is stored on secure servers with multiple layers of protection. We use industry-standard encryption for data transmission and storage.
Security Measures: We implement firewalls, encrypted connections (SSL/TLS), regular security audits, access controls limiting who can view your data, and automated backup systems to prevent data loss.
Our servers are located in facilities with physical security measures. Only authorized personnel have access to systems containing personal information, and they're trained in data protection practices.
Data Retention Period
We keep your personal information for as long as you maintain an active account. After account closure, we retain certain data for legal and administrative purposes:
- Course completion records: 7 years (for certification verification)
- Payment records: 10 years (Vietnamese tax requirements)
- Communication logs: 3 years
- Marketing data: Until you unsubscribe or request deletion
Sharing Your Information
We share data only when necessary for platform operation or when required by law. Here's who might receive your information and why:
Service Providers
Third-party companies help us operate our platform. These partners have access only to information needed for their specific function:
- Payment processors handle billing securely without us storing credit card numbers
- Email service providers send course updates and notifications
- Hosting providers maintain our servers and infrastructure
- Analytics tools help us understand platform usage
Legal Requirements
Vietnamese law sometimes requires us to disclose information to government authorities. We cooperate with legal requests when properly documented, including tax audits, regulatory inquiries, and valid court orders.
Your Privacy Rights
You control your personal information. Vietnamese data protection principles and our commitment to transparency give you several rights.
Access and Correction
You can request a copy of all personal data we hold about you. If any information is incorrect or outdated, let us know and we'll update it promptly. Access your account settings to modify basic information yourself.
Data Deletion
Request deletion of your account and associated data anytime. We'll remove information within 30 days, except for records we must retain for legal compliance (like tax documentation). Course completion certificates remain valid even after account deletion.
Marketing Preferences
Every promotional email includes an unsubscribe link. You can also manage preferences in your account dashboard. We'll stop sending marketing messages within 5 business days, though essential account notifications continue.
Exercise Your Rights: Contact us at contact@meshondatalinex.com with your request. We respond to privacy inquiries within 15 business days and may ask for identity verification to protect your information.
Cookies and Tracking
Our website uses cookies—small text files stored on your device. They help the platform function properly and remember your preferences.
Types of Cookies We Use
Essential cookies keep you logged in and remember course progress. Without these, the platform wouldn't work. Analytics cookies show us which pages people visit most and where they struggle. Preference cookies remember your settings like language or display options.
You can disable cookies through browser settings, though this might limit platform functionality. Each browser handles cookies differently—check your browser's help section for instructions.
International Data Transfers
While we primarily operate in Vietnam, some service providers are located internationally. When data leaves Vietnam, we ensure adequate protection through contractual agreements requiring equivalent security standards.
Cloud hosting services may store backup copies across multiple geographic locations for reliability. These transfers comply with Vietnamese regulations regarding cross-border data movement.
Children's Privacy
Our educational platform is designed for adults interested in options trading. We don't knowingly collect information from anyone under 18 years old. If we discover we've inadvertently gathered data from a minor, we delete it immediately.
Parents who believe their child has provided information to us should contact us right away so we can remove it.
Changes to This Policy
Privacy practices evolve as regulations change and our platform grows. We update this policy periodically to reflect those changes. The "Last Updated" date at the top shows when we last revised it.
Major changes trigger an email notification to active users. Continuing to use meshondatalinex after policy updates means you accept the new terms. We recommend reviewing this page occasionally to stay informed.
Vietnamese Regulatory Compliance
As a business operating in Vietnam, we comply with Decree 13/2023/ND-CP on Personal Data Protection and related regulations. This includes maintaining proper consent records, responding to data subject requests, and reporting data breaches when required.
We maintain documentation of our data processing activities and can provide this information to Vietnamese authorities upon legitimate request. Our practices align with both local requirements and international privacy standards.
Contact Us About Privacy
Questions about how we handle your information? Need to exercise your privacy rights? Reach out through any of these channels:
Email: contact@meshondatalinex.com
Phone: +84 28 3983 2224
Address: 121, Khu 3, Thị Trấn Vĩnh Tường, Huyện Vĩnh Tường, TT. Vĩnh Tường, Vĩnh Tường, Vĩnh Phúc, Vietnam
We typically respond to privacy inquiries within 15 business days. For urgent matters related to data security, contact us immediately.